FAQ for Brokers

 

Do you have a different question? Please get in touch and we’ll do our best to help.

I have forgotten my BASE User ID/Password, how can I reset it?
Can Domestic policies be included on Commercial contracts?
What repayment options are available?
When will the premium be settled?
Where can I obtain a copy of premium or commission remittance advices?
How do I add an endorsement to a loan?
How do l add a credit endorsement to a loan?
What is the maximum quote I can accept online?
Where can I get information on Background Funding?
How can you update client bank account/credit card details?

FAQ for Clients

 

Do you have a different question? Please get in touch and we’ll do our best to help.

Who is Attvest and what do we do?
How can I contact Attvest Finance?
What payments options are available?
How can I obtain a Certificate of Currency?
When will my first instalment be due?
How can I cancel my insurance policy?
Why do I still owe money when my policies have been cancelled?
How can I update my bank account/credit card details?
My circumstances have changed and I am unable to make payment this month. What can I do?
How can I pay my arrears?
ls there GST applicable?
Can I get a Loan Tax Statement?
Are instalments tax deductible?
What policies can be premium funded?
I have a question regarding my insurance policies, who should I contact?
I have received an Endorsement confirmation letter, what does this mean?
How can I renew my premium funding arrangement?
Would you like to receive a call from one of our team members to discuss your loan?

Enquire now

 

Didn’t find your question in the list above? Go ahead and ask us here. 

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